Vepixa AI

Vepixa Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Vepixa, Inc. ("Vepixa", "we", "us", or "our") collects, uses, discloses, and protects information when you use Vepixa websites, applications, AI creative tools, account services, and related services.

1. Information we collect

We may collect the following categories of information:

  • Account information: name, email address, login details, workspace information, and account settings.
  • Content you provide: prompts, files, images, audio, video, text, project materials, templates, comments, and other content submitted to the Services.
  • Generated content: outputs, edits, previews, metadata, and related generation history.
  • Usage information: pages viewed, features used, model selections, credit usage, clicks, device events, browser type, IP address, approximate location, log data, and diagnostic data.
  • Payment information: billing details, transaction identifiers, plan information, and payment status. Payment card details are typically processed by our payment processor and not stored directly by Vepixa.
  • Communications: messages you send to support, feedback, survey responses, and related contact history.

2. How we use information

We use information to:

  • Provide, operate, maintain, and improve the Services.
  • Create, edit, process, store, and deliver AI-generated content and project assets.
  • Manage accounts, authentication, billing, credits, subscriptions, and customer support.
  • Detect, prevent, and investigate abuse, fraud, security incidents, and technical issues.
  • Analyze service performance, develop new features, and improve user experience.
  • Send service notices, product updates, security alerts, and administrative messages.
  • Comply with legal obligations and enforce our Terms of Service.

3. AI processing

When you submit prompts, files, or other content for generation or editing, that content may be processed by Vepixa systems and selected third-party model or infrastructure providers as needed to deliver the requested feature. We use reasonable technical and organizational measures to protect submitted content during processing.

Depending on your plan, settings, and product configuration, some data may be used to improve service quality, safety, reliability, and feature performance. Where we offer controls for data use, we will honor the choices available in your account or workspace settings.

4. Cookies and similar technologies

We use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, understand traffic, measure feature usage, improve performance, and support security. You can control cookies through your browser settings, but some features may not work correctly without them.

5. How we share information

We may share information with:

  • Service providers: hosting, storage, model processing, analytics, customer support, email delivery, security, and payment providers.
  • Workspace members: content, project activity, comments, and account information may be visible to members of the same workspace according to permissions.
  • Business transfers: information may be disclosed in connection with a merger, financing, acquisition, reorganization, or sale of assets.
  • Legal and safety purposes: information may be disclosed when required by law or when we believe disclosure is necessary to protect rights, safety, security, or service integrity.

We do not sell personal information in the ordinary sense of the word.

6. Data retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes. Retention periods may vary depending on the type of information, account settings, plan type, and legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International data transfers

Vepixa may process and store information in the United States and other countries where we or our service providers operate. These countries may have data protection laws different from those in your location. Where required, we use appropriate safeguards for cross-border transfers.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have rights to opt out of certain communications or withdraw consent where processing is based on consent.

To make a request, contact us at [email protected]. We may need to verify your identity before responding.

10. Children

Vepixa is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

11. Third-party links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Review their privacy policies before providing information to them.

12. Changes to this Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice through the website, product interface, or email where appropriate. The "Last updated" date shows when this Policy was last revised.

13. Contact

If you have questions about this Privacy Policy or our privacy practices, contact Vepixa, Inc. at [email protected].